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Are SaaS vendor APIs really useful for IT monitoring?
By Matthieu Noirbusson
6 September 2023 • 1 minute read
Definition of “API”: the magic word that every IT sales person has to trot out as soon as they’re asked whether their application can interface with another.
Correct answer! (most of the time).
Now imagine the IT team implementing the solution and now thinking: “so how are we going to connect this tool and that other one?”. There you go. It’s like receiving a piece of Swedish furniture in kit form: now it has to be assembled!
Are there any interoperability issues?
Statistical studies on the IT monitoring market are, after all, rare.
We have, however, unearthed a 2021-2023 barometer commissioned by vendor Centreon from Vanson Bourne, based on a panel of 600 IT professionals in Europe and North America (companies with over 500 employees). You can download it here.
The first surprising figure: only 61% of their information systems are monitored.
27% of those surveyed consider visibility of their IS performance to be excellent. So there’s still a lot of fuzziness out there!
Last but not least, 59% of respondents are not satisfied with their tools, with the number 1 reason being poor integration of tools and their inability to provide unified visibility of their IS.
Being optimistic and benevolent, we could say that Senhub is aimed at 59% of EU and US companies!
The truth is undoubtedly a little more nuanced. Nevertheless, it does show that interoperability between IS management tools is a real issue.
Are there any interoperability issues?
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